Info & Legal

PAYMENTS, SECURITY & CONFIRMATION

You can choose from the following payment methods: American Express, Visa, MasterCard, and Discover. 

This website's shopping cart includes an 128-bit SSL certificate to keep your information secure – the same level of encryption used by large banks around the world.

After you have placed an order you should receive a confirmation email to the address you provided during check out. Smaller State Smoke Shop will not be held liable for items shipped to incorrectly given shipping addresses. Please verify that your information is correct in the confirmation email after you've placed an order.

You will also be emailed an ID Verification email to determine if you are of legal age to purchase Tobacco products for the State/Region that we will be shipping to. 

Also please note, we reserve the right to refuse service/goods.

SHIPPING, HANDLING & INSURANCE

Most orders are typically shipped within 2 business days. In most cases, after your order reaches the post office, it will take anywhere from 2-6 days to reach their final destination. Buyer pays all shipping costs unless otherwise stated.  All orders include a tracking number which is e-mailed automatically upon shipment. 

Each order is packed with extreme care. We take shipping seriously and strive to offer the most secure shipping possible. If your order has arrived damaged, please contact us immediately (see Retun & Privacy Policy).

INTERNATIONAL SHIPPING

As of right now, we are not accepting international orders. 

RETURN & PRIVACY POLICY

There is a small window to cancel your order before it is shipped.  All order cancellations are subject to a 20% restocking fee, and must be made before 12:00PM EST the day after the order is placed.  Otherwise all sales are final.

If any damaged items are received, please immediately take photos of the package and all contents.  Email us these photos with any other pertinent information no more than 24 hours after receipt of your delivery.  Any items that have been used or are not in their original condition may not be returned.

You can email your photos/info to smallerstate@gmail.com to initiate the return process. Should you choose to select an item we currently have available, turn around time should be within 7 - 10 business days.  If a replacement or repair is required, the process may take anywhere from 10 - 45 business days, based on the scenario.

We do not share any of the information we collect regarding your order and we ensure that all information collected is strictly confidential.

DISCLAIMER

If purchasing our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.

If you are under 21 you can not purchase glass products from Smaller State Smoke Shop. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.

The glass on this site is intended to be used with legal smoking products only. Our products are NOT intended for illegal drug use. By purchasing from Smaller State Smoke Shop, you acknowledge and agree to this legal disclaimer. You are aware that all of our products are sold for Tobacco and/or other LEGAL smoking use and confirm you will use them solely for such legal purposes. You agree we are not liable for any harm that may occur to you when you use these products.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Smaller State Smoke Shop accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.

CONDITIONS OF USE

By using www.SmallerState.com, you agree to the conditions stated above.